Your starting point
This checklist gives you an overview of the practical steps involved in becoming an independent NDIS support worker. If you feel overwhelmed, you’re not alone. Work through the stages at your own pace and use the linked lessons when you need more detail.
Tick steps as you work through them. Progress is remembered on this browser when storage is available. These ticks are a personal planning aid, not confirmation of eligibility or compliance.
Stage 1: Get registered & set up
- Check eligibility and apply for an ABN.
- Choose a business structure.
- Check GST registration requirements.
- Set up a business bank account or suitable separate business banking arrangements.
Read: Business registration & structure.
Stage 2: Screenings & compliance
- Check whether a police check is required for your role.
- Check NDIS Worker Screening requirements and apply where needed.
- Check child-related or vulnerable-person screening requirements.
- Complete NDIS worker orientation.
- Read and understand the NDIS Code of Conduct.
Use: Clearances & screenings and Code of Conduct & orientation.
Stage 3: Training & insurance
- Arrange appropriate First Aid and CPR training.
- Review public liability insurance.
- Review professional indemnity insurance.
- Confirm vehicle cover if driving for work or transporting participants.
Read: First Aid & CPR and Essential insurances.
Stage 4: Business tools & operations
- Prepare a service agreement.
- Decide your hourly rates and confirm applicable pricing rules.
- Create a professional résumé.
- Set up an invoicing system.
- Prepare a secure system for progress reports and session notes.
Use: Service agreement, Invoice and Participant progress report.
Stage 5: Marketing & participants
- Write your bio or “about me”.
- Set up your online presence.
- Explore suitable support worker platforms.
- Start networking and promoting yourself.
Use your existing experience and interests to explain the support you can offer. Keep your services and availability clear.
Stage 6: Delivering quality support & growing your business
- Understand participant goals and relevant plan objectives.
- Establish clear communication with participants and appropriate people involved in their support.
- Stay on top of documentation, progress tracking and reviews.
- Use a thorough onboarding process.
- Plan ongoing learning, self-care and a sustainable workload.
Use: Participant onboarding and Self-care.
Keep moving forward
You do not have to complete everything in one sitting. Return to the lessons and resources as needed, and contact the Empower Mentors team when you need a hand.